At Energy Challenge, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website or interact with our services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: When you fill out a form, sign up for services, or contact us, we may collect personal information such as your name, email address, phone number, and any other details you provide.
• Usage Data: We collect information about how you interact with our website, such as your IP address, browser type, pages visited, time spent on the site, and other diagnostic data.
• Cookies: Our website uses cookies to enhance user experience and track website performance. You can control the use of cookies through your browser settings.

2. How We Use Your Information

We use your information for the following purposes:

• To provide, maintain, and improve our services.
• To process transactions and communicate with you.
• To send you marketing communications, with your consent.
• To improve our website’s functionality and user experience.
• To comply with legal obligations.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your information in the following cases:

• With service providers who help us operate our business and website.
• In legal matters when required by law, to protect our rights, or to comply with government requests.
• In business transfers, if we undergo a merger or sale of assets.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, or destruction. However, no method of online transmission or storage is completely secure, and we cannot guarantee absolute security.

5. Your Rights

You have the following rights regarding your personal information:

• The right to access the personal information we hold about you.
• The right to request corrections or updates to your information.
• The right to request deletion of your data.
• The right to withdraw consent for marketing communications.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review the privacy policies of these sites before providing personal information.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Energy Challenge
ronan@energychallenge.co.uk

+44 (0) 7511 069502

82a James Carter Road, Mildenhall, IP28 7DE